IT Support · Software · Web · Apps · Cloud · AI · Cybersecurity · Electronics

Solutions

Hands-on technology support for individuals, churches, businesses, and community members.

Core Focus

IT Support & Troubleshooting
Cloud & Virtual Machines
AI & ChatGPT Prompt Engineering
Cybersecurity Labs & Ethical Learning
Web, Apps, Software & Electronics

Service Areas

Tony Bowen IT Solutions provides hands-on technology support for individuals, churches, businesses, and community members. My work focuses on structured problem-solving, technical troubleshooting, software support, web development, app development, cloud computing, virtual machines, AI workflows, programming, PowerShell, networking, cybersecurity labs, penetration testing concepts, digital devices, IoT, and electronics.

What I Can Help With

IT Support & Systems Troubleshooting

Focus areas:

Windows system troubleshooting
Computer performance issues
Hardware and software diagnostics
Device setup and configuration
Driver and update problems
Error message review
Root-cause problem solving
Technical documentation and step-by-step support

Software Installation, Repair & Configuration

Focus areas:

Software installation
Software repair and troubleshooting
Program configuration
App and program errors
Windows settings and system tools
Microsoft 365 / Office support concepts
Software updates and compatibility issues
User account and access setup

Web Development & Website Builds

Focus areas:

Website builds
HTML, CSS, and JavaScript
Responsive page layouts
Portfolio and service websites
Landing pages
Contact forms and digital forms
Website structure and content planning
Website design and user experience

App Development & Program Writing

Focus areas:

App development concepts
Application planning and structure
Program writing
Python 3 programming
Java programming concepts
SQL fundamentals
Testing and debugging
Logic, control flow, and problem decomposition

Cloud Computing & Virtual Machines

Focus areas:

Cloud computing principles and design
Building in cloud environments
Virtual machine creation and configuration
Operating system installation inside virtual machines
Hypervisor and virtualization concepts
Cloud migration strategies
Cloud storage and resiliency concepts
Cloud security, risk, policy, and compliance awareness
Infrastructure planning and lab environments

AI, ChatGPT Prompt Engineering & Workflow Building

Focus areas:

ChatGPT prompt engineering
AI-assisted troubleshooting
AI-assisted writing, coding, and documentation
Structured outputs and JSON-style responses
Function-calling workflow concepts
Retrieval-Augmented Generation concepts
LLM fundamentals
Token limits, tokenization, and context windows
AI trainer-style response evaluation
Prompt testing and refinement
Workflow building and process design

Programming, PowerShell & Automation

Focus areas:

Python 3 programming
Java programming concepts
HTML, CSS, and JavaScript
SQL fundamentals
Windows PowerShell
Command-line troubleshooting
Script-based support concepts
Debugging and logic
Automation concepts
Technical workflow improvement

Networking, Operating Systems & Infrastructure

Focus areas:

OSI model
Ports, protocols, and IP addressing
Routing, switching, wireless, and network topologies
Network operations, monitoring, recovery, and management concepts
Windows operating systems
Linux operating systems
Linux command line
Linux users, groups, permissions, and file management
Network connection configuration
Infrastructure documentation

Cybersecurity Labs & Pen Testing Concepts

Focus areas:

Kali Linux
Penetration testing concepts
Wireshark familiarity
Nmap familiarity
Metasploit familiarity
Wireless security concepts
Flipper Zero experimentation in controlled learning environments
ESP32 Marauder experimentation in controlled learning environments
Malware and botnet behavior concepts from a defensive/security-awareness perspective
Network security and troubleshooting methods

Digital Devices, IoT & Electronics

Focus areas:

PC components and peripherals
Digital devices
IoT devices and device interconnectivity
LAN setup and troubleshooting
Digital logic and Boolean logic
Numbering systems
Electronic systems
Operating system installation and configuration
Building and fixing electronics
Device security awareness

My Approach

I believe technology support should be honest, structured, patient, and useful. I work step by step, ask the right questions, explain what I find, and focus on solutions that make sense. If something requires specialized repair or is outside my current scope, I will be honest and help point the person in the right direction.